Contact Us

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First Option Credit Union contact information
Staff available

Monday - Friday 9.00am to 4.30pm

Call us
1300 855 675
(02) 8841 8500
(03) 9869 8700
Email us info@firstoptioncu.com.au
Enquire online Use our online enquiry form
Fax us
Within Australia: 1800 356 675
International: +61 3 9869 8787
PhoneLink Banking
(24 hour service)
Within Australia: 1300 855 675
International: +61 3 9869 8760
Mail us
VIC: PO Box 7063, St Kilda Road VIC 8004
NSW: Locked Bag 7000, Granville NSW 2142
Report lost or stolen card Within Australia: 1300 855 675
International: +61 3 9869 8700
or call the VISA International Hotline specific to the country you are in.
Business Numbers
BSB no. 802 876
ABN 95 087 650 735
AFSL / Aust Credit Licence no. 236 509
Our Branches
Melbourne VIC
Visit us Level 6, 437 St Kilda Road, Melbourne VIC 3004
Mail us PO Box 7063, St Kilda Road VIC 8004
Hours Monday - Friday 9:00am to 4:30pm
Granville NSW  
Visit us 1 Memorial Drive, Granville NSW 2142
Mail us Locked Bag 7000, Granville NSW 2142
Hours
Monday - Friday 9:00am to 4.30pm
Ringwood VIC Employee Access Only
Visit us 323 Canterbury Road, Ringwood VIC 3134
Hours Monday - Friday 11.00am to 3.00pm
Qenos VIC  
Visit us Maidstone Street, Altona VIC 3018
Hours
Tuesday & Thursday 11.00am to 12.30pm
Mobil Refinery VIC  
Visit us Cnr Millers & Kororoit Creek Roads, Altona VIC 3018
Hours
Tuesday & Thursday 12.45pm to 2.15pm