Contact Us

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First Option Credit Union contact information
Staff available

Monday - Friday 9.00am to 4.30pm

Call us
1300 855 675
(02) 8841 8500
(03) 9869 8700
Email us info@firstoptioncu.com.au
Enquire online Use our online enquiry form
Fax us
Within Australia: 1800 356 675
International: +61 3 9869 8787
PhoneLink Banking
(24 hour service)
Within Australia: 1300 855 675
International: +61 3 9869 8760
Mail us
VIC: PO Box 7063, St Kilda Road VIC 8004
NSW: Locked Bag 7000, Granville NSW 2142
Report lost or stolen card Within Australia: 1300 855 675
International: +61 3 9869 8700
or call the VISA International Hotline specific to the country you are in.
Business Numbers
BSB no. 802 876
ABN 95 087 650 735
AFSL / Aust Credit Licence no. 236 509
Our Branches
Melbourne VIC
Visit us Level 4/409 St Kilda Road, Melbourne VIC 3004
Mail us PO Box 7063, St Kilda Road VIC 8004
Hours Monday - Friday 9:00am to 4:30pm
Granville NSW  
Visit us 1 Memorial Drive, Granville NSW 2142
Mail us Locked Bag 7000, Granville NSW 2142
Hours
Monday - Friday 9:00am to 4.30pm
Ringwood VIC Employee Access Only
Visit us 323 Canterbury Road, Ringwood VIC 3134
Hours Monday & Friday 11.00am to 2.00pm
Tuesday, Wednesday & Thursday 11.00am to 3.30pm
Qenos VIC  
Visit us Maidstone Street, Altona VIC 3018
Hours
Tuesday & Thursday 11.00am to 12.30pm
Mobil Refinery VIC  
Visit us Cnr Millers & Kororoit Creek Roads, Altona VIC 3018
Hours
Tuesday & Thursday 12.45pm to 2.15pm