| Contacting us is easy! | |
| Phone us | 1300 855 675 (Monday - Friday: 9:00am to 4:30pm) |
| Email us | This e-mail address is being protected from spam bots, you need JavaScript enabled to view it |
| Contact us online | Use our online enquiry form |
| Fax us |
Melbourne: 03 9869 8787 Sydney: 02 9211 2374 |
| Phone Banking (24 hour service) |
Within Australia: 1300 855 675 International: +61 3 9869 8700 |
| Mail us |
Melbourne: Reply Paid 7063, St Kilda Road VIC 8004 Sydney: Reply Paid 4168, Sydney NSW 2001 |
| Report lost or stolen cards hotline |
Toll free national: 1800 224 004 International: + 61 2 9959 7686 or call the VISA International Hotline specific to the country you are in. Click here to find a Hotline Number (external website) |
| Business numbers | |
| BSB | 802 876 |
| ABN | 95 087 650 735 |
| AFS Licence | 236 509 |
Our Branches
| Melbourne VIC | |
| Visit us | Level 4/409 St Kilda Road, Melbourne VIC 3004 |
| Mail us | Reply Paid 7063, St Kilda Road VIC 8004 |
| Contact us online | Use our online enquiry form |
| Email us | This e-mail address is being protected from spam bots, you need JavaScript enabled to view it |
| Phone us | 1300 855 675 |
| Fax us | 03 9869 8787 |
| Hours | Monday - Friday: 9:00am to 4.30pm |
| Sydney NSW | |
| Visit us |
489 Harris Street, Ultimo NSW 2007 |
| Mail us | Reply Paid 4168, Sydney NSW 2001 |
| Contact us online | Use our online enquiry form |
| Phone us | 1300 855 675 |
| Fax us | 02 9211 2374 |
| Hours | Monday - Friday: 9:00am to 4.30pm |
| Granville NSW | |
| Visit us | 1 Memorial Drive, Granville NSW 2142 |
| Contact us online | Use our online enquiry form |
| Email us | This e-mail address is being protected from spam bots, you need JavaScript enabled to view it |
| Phone us | 1300 855 675 |
| Fax us | 02 9637 6698 |
| Hours | Monday - Friday: 9:00am to 4.30pm Saturday: 11.30am to 5.30pm |
| Mobil Oil Refinery VIC | |
| Visit us | Cnr Millers & Kororoit Creek Roads, Altona VIC 3018 |
| Contact us online | Use our online enquiry form |
| Phone us | 1300 855 675 |
| Hours | Wednesday: 12.00 noon to 1.30pm Friday: 11.15am to 12.45pm |
| Qenos VIC | |
| Visit us | Maidstone Street, Altona VIC 3018 |
| Contact us online | Use our online enquiry form |
| Phone us | 1300 855 675 |
| Hours | Tuesday & Thursday: 11.45am to 1.15pm Friday: 1.00pm to 2.30pm |
Send us a Compliment
Happy with our service? Please give us your feedback - we like to pass on Member compliments to our staff.
Please contact us using one of the options listed above. We welcome your comments.
Suggestions for Improvement
We want to get it right... you can help us with your feedback. The ability to have your say is an important part of the Credit Union difference. We welcome your comments and suggestions.
Please contact us using one of the options listed above. We appreciate you taking the time to assist us with our focus on continual improvement and providing quality member service.
